info@btlimo.com1915 Hwy 36 West, Ste 17, Roseville, MN, 55113

Testimonials

Black Tie Limo Service Minneapolis MN has been one of the primary transportation services servicing Minnesota for over two decades now, and we have the honor to be considered a staple of our wonderful community. From our basic airport transfers to wedding nights and anniversaries, Black Tie Limo Service Minneapolis MN has been there for you and will continue to be for many years to come.

Below you will find what some of our clients have to say about Black Tie Limo Service Minneapolis MN, and the impeccable service, timeliness, and professionalism we strive to deliver every time. We are proud to share what you have to say about your experience with our team, vehicles and our commitment to world class service. Every testimonial you may read comes from our real clients and happy guests who have found value in our guarantee to deliver dependability, professionalism, and class.

From business travelers catching early or late night flights to couples celebrating wedding days, anniversaries, or other milestones, our guests trust us to deliver more than transportation, but also peace of mind. Some of the core values our customers have written about include our professionalism, our impeccable vehicles and selection, our commitment to excellent customer service and go the extra mile mentality, as well as our on time policy.

We pride ourselves on the fact that each and every chauffeur employed at Black Tie Limo Service Minneapolis MN is guaranteed to provide professionalism that meets the PAX Chauffeur Training Program standard. From perfectly pressed black suits and ties, to meticulously hand washed and dried vehicles, each chauffeur takes pride in the cleanliness of their vehicles. Their expertise expands to lengthy routing knowledge of Minnesota’s highways and cities, to excellent recommendations for dinners, shows, and tour locations. Their professionalism and skill includes intuiting the climate and cabin temperature, and making adjustments accordingly to assure the vehicle is comfortable and relaxing in summer and winter alike. Of course, these controls are also available to clients in the back seat via the rear climate control options. Additionally, smooth driving and skilled acceleration allows for guests to utilize items like laptops and phones to take meetings or calls during transfers. All conversations or meetings that occur in our vehicle we guarantee will remain private and confidential, as part of our chauffeur training is to tune out private conversations and focus on getting the guests to and from their locations safely and on time.

Additionally, we are proud to boast our excellent and expansive fleet that comprises multiple sedans and SUVs, shuttles and vans, and coach buses. Our collection of vehicles is sufficient to transfer any sized group, from a family of 5, to convention travelers of 300 or more, we’ve done it all! Furthermore, our fleet is constantly being upgraded and renewed to make sure we provide the latest in luxury and safety for our guests as well as our chauffeurs.

Here at Black Tie Limo Service Minneapolis MN our mantra is to go above and beyond, or go the extra mile. Our team is committed to doing everything we can to assure your trips are memorable and excellent every time, whether it’s your wedding day, or just a trip to the airport. Our team has been known to wait with a client when they couldn’t get inside their house until a spare key arrived, and they kept the car running with the heat on during a winter storm, we’ve returned back to residences when phones or purses have been left in vehicles, procured flowers and a box of chocolates for an anniversary surprise for a couple on their big night, and much much more. If we are able to complete your request, you can bet we are going to try!

One of our other policies is best understood as: “15 minutes prior to pick up time is considered on time!”. Now I understand that may be a bit confusing, so let us explain. Our drivers are always expected to depart early for each transfer, with intentions to arrive at location, or around the location 15 minutes prior to the scheduled service time. This allows us to account for unforeseen circumstances, such as traffic, stalled vehicles, etc. Each transfer is assigned with additional time in between trips to allow for this, to assure excellent service and timeliness. Please note, that even though our drivers may arrive early, you are not expected to depart early unless you are ready to go. In fact, you have a 15 minute grace period after the scheduled pick up time to make your way to the vehicle. Our drivers will reach out to inquire if additional time is required, and if authorized, we can activate a service known as authorized wait, in which the vehicle will remain until dismissed, or until the guest arrives for their transfer.

Share Your Own Experience

Have you just completed a trip with Black Tie Limo Service Minneapolis MN? We’d love to get your feedback, if you’re willing to share. Your thoughts help us continue raising the bar for excellent service and reliability across Minnesota and beyond. We are committed to doubling down on the things that work, and open discussion for items that we can improve on, and perfect and both are equally important.

All feedback is good feedback, and our commitment is to read, learn, and implement new and better ways to deliver excellent service through your words and help. Anytime you have any issues or concerns, or just kind words to share, please reach out. If you wish to remain anonymous or private with your input, that is absolutely ok as well, and an email or call notifying us of this will assure we handle your feedback properly.

If you are interested in helping get the word out about Black Tie Limo Service Minneapolis MN, you can do so by submitting your testimonial through our Contact Form or email info@BTLimo.com. Better yet, utilize this link to leave a review on Google. These reviews help people gain insights into what they may expect to find at our service, and allows a real and genuine look into how other passengers felt their service was. https://g.page/r/CVjpq_tYMI0OEB0/review

Ready to experience it for yourself?

We hope that these reviews and insights have helped you get off the fence, and decide to give Black Tie Limo Service Minneapolis MN a chance to serve you. We guarantee that you will not be disappointed in the quality of our vehicles and customer service, nor the professionalism of our chauffeurs, or booking / dispatch team. Call (952) 967-8800 or request a quote online to see why so many clients describe Black Tie Limo Service Minneapolis MN as one of the best services in the Twin Cities.